Privacy Policy

Trusted Companions Ltd
Company Number: 16632467
Registered in England & Wales

1. Introduction

Trusted Companions Ltd (“we”, “our”, “us”) is committed to protecting your personal information. This policy explains how we collect, use, and safeguard the information you provide when you contact us or use our services.

2. What information we collect

We may collect the following information:

• Name

• Address

• Phone number

• Email address

We do not collect sensitive personal data unless absolutely necessary to provide our service.

3. How we collect information

• Through our website contact form

• By phone or email

• During face-to-face visits with our owner

4. How we use information

We use your information to:

• Respond to enquiries

• Schedule and manage companionship visits

• Tailor companionship plans to individual needs

• Process payments

• Maintain a waiting list where requested

5. Sharing information

We do not share your personal data with third parties. The only exception is that your allocated companion will know your address to provide the service.

6. How we store information

• Password-protected systems

• Encrypted devices

• Secure internal records

7. How long we keep information

• If you do not proceed with our service, your details will not be kept.

• If you become a client, we retain your details until they are no longer needed for the purpose of providing our service.

8. Your rights under UK GDPR

You have the right to:

• Access the data we hold about you

• Request corrections to your data

• Request deletion of your data

• Object to processing in certain circumstances

• Lodge a complaint with the ICO (Information Commissioner’s Office)

9. Contact us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: trustedcompanionsltd@gmail.com
Phone: 0778 000 0778